Factors Affecting Job Satisfaction of Employees: The Case of a Public Sector University, Islamabad

  • Hina Afzal
  • Dr. Saadia Abid Quaid-i-Azam University, Islamabad
Keywords: Job Satisfaction, Organization, Salary, Stress/Burnout, Higher Management


This study aims to investigate and highlight the factors significant in cultivating satisfaction regarding jobs among the employees of a leading public sector university in Islamabad (termed PSU henceforth). For this purpose salary, stress /burnout, and relationship with supervisors have been taken as key factors to gauge the contentment level of employees and how they can be motivated to complete their tasks effectively and efficiently.  Based on quantitative research methods, the data was primarily collected through a self-administered adapted survey questionnaire. The target population included teachers of the Social Science Department of PSU. Stratified sampling was done randomly to collect data from seven departments of the faculty of Social Sciences. Fifty questionnaires were distributed among these seven Social Science departments. SPSS and Cronbach’s alpha was used to analyze the data while the latter was utilized to infer the results too. The findings of the current study provide valuable insight into the factors that lead to job satisfaction. Moreover, results show a positive influence on job satisfaction concerning higher management. Regarding stress, the findings reveal that employees were somewhat not happy with the work stress and the same results were deduced for salary. The results postulate salary, stress, and relationship with higher management as intertwined and as having a significant impact on job satisfaction. This article may benefit society and organizations in creating awareness about the importance of productive employees. The research suggests that a satisfied employee is motivated to achieve the organizational goals and objectives, thus, contributes positively to the productivity of the organization.