Emotional Intelligence: Understanding, Assessing, and Cultivating the Key to Personal and Professional Success

  • Muhammad Habib Superior University Lahore
  • Syed Muhammad Ali Naqi Superior University Lahore
  • Mohsan Ali Superior University Lahore
Keywords: Emotional Intelligence, Interpersonal Relationships, Decision Making, Leadership.


A complicated idea that has received a lot of attention in workplace behavior and psychology is emotional intelligence (EI). It includes the capacity to recognize, comprehend, control, and make use of one's own and other people's emotions. The components of emotional intelligence, how it is measured, and how it affects societal and individual functioning are all covered in this brief. Emotional perception, or effectively identifying and understanding emotions, is the first aspect of emotional intelligence. Other skills, such as emotional comprehension, which entails understanding the origins and effects of emotions, are built upon this ability. Emotional management is the capacity to manage and regulate one's own feelings, resulting in flexible reactions and better judgment. Utilizing emotions to promote problem-solving, creativity, and relationship-building is another aspect of emotional intelligence. To gauge emotional intelligence, several self-report and ability-based tests have been devised. While ability-based tests evaluate achievement overall tasks needing emotional competency, self-report methods ask participants to rate their own emotional skills. These evaluations offer insightful information on emotional strengths and deficits, enabling focused therapy. According to research, emotional intelligence has a big influence on how people perform. It is related to expanded leadership potential, better leadership skills, and better work output. Relationships are more likely to succeed and be rewarding for those with greater emotional intelligence since these people often have superior social skills, sympathy, and methods for resolving disputes. Additionally essential in social settings, emotional intelligence promotes collaboration, teamwork, and successful dispute resolution.


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