Exploring the Mediating Effect of KMPC on PM and OP in the Education Sector

Mahwash Ghafoor Chaudhry; Dr. Samina Nawab; Dr. Khuram Shafi

doi:10.36902/sjesr-vol3-iss3-2020(345-353)

Mahwash Ghafoor Chaudhry Department of Management Sciences, COMSATS University Islamabad, Wah Campus, Pakistan
Dr. Samina Nawab Department of Management Sciences, COMSATS University Islamabad, Wah Campus, Pakistan
Dr. Khuram Shafi Department of Management Sciences, COMSATS University Islamabad, Wah Campus, Pakistan

DOI: https://doi.org/10.36902/sjesr-vol3-iss3-2020(345-353)

Keywords: Performance Management, Knowledge Management, Performance, Knowledge Process Capabilities

Abstract

The basic objective of this research study is to determine the impact Performance Management (PM) has on the overall performance of the organizations in the education sector of Pakistan. The study also seeks to explore the role of Knowledge Management Process Capabilities (KMPC) by Gold, Malhotra, & Segars (2001) acting as a mediator on the relationship between Performance Management (PM) and Organizational Performance (OP). Research methodology based on the quantitative approach uses a multi-itemed questionnaire to collect the data. The data reliability is tested using Cronbach Alpha and in addition to the regression, correlation analysis, and the Baron and Kenny mediation procedure. The result of the study indicates the presence of a relationship between PM and OP being partially mediated by KMPC. Knowledge management (KM) needs to focus and be linked with PM when positive results are expected to be delivered by the organization in the form of improved performance. KM process seeks to identify and explain the mechanism or process underlies the relationship between PM and OP and hence needs to be embedded within the PM cycle which applies to the overall performance of the organization.