The Impact of Mission and Involvement on Employees’ Performance in Hotel Sector of Pakistan

Mohammad Hanif Khan; Altaf Hussain; Muhammad Asad Khan

doi:10.36902/sjesr-vol3-iss1-2020(146-151)

Mohammad Hanif Khan Assistant Professor, Department of Tourism and Hotel Management, University of Malakand, Khyber Pakhtunkhwa, Pakistan
Altaf Hussain Assistant Professor, Department of Commerce and Management Sciences, University of Malakand, Khyber Pakhtunkhwa, Pakistan
Muhammad Asad Khan PhD Scholar, Universiti Tun Hussein Onn (UTHM) Malaysia

DOI: https://doi.org/10.36902/sjesr-vol3-iss1-2020(146-151)

Keywords: Mission, involvement, employee performance, hospitality sector

Abstract

This research aims to examine the impact of mission and involvement on employees’ performance. This research work aimed to check the influence of mission and involvement which are two traits of the culture of the organization over employees’ performance in the hotel sector of Pakistan. 108 employees were sampled out of 549 employees. To collect data from respondents, the questionnaire was used to have a Likert Scale type. To analyze data, regression analysis was used. The study found that there is a significant impact of mission and involvement on employees’ performance. This study recommends that there should be a clear mission that gives direction to the work. Goals set must be realistic and there should be a widespread agreement about goals. This work also recommends that always keep employees involved in business planning. Teamwork needs to be instilled rather than exercising hierarchy. Delegation of authority will make them more responsible. Future directions are also specified.